A District in Transition: Information and Decision-Making in a California Community College
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McClelland, S. & Petrides, L. (2002). A District in Transition: Information and Decision-Making in a California Community College. In M. Driscoll & T. Reeves (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2002 (pp. 2027-2030). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/9783.
World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2002
Margaret Driscoll & Thomas C. Reeves
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Table of Contents
This study examines the ways in which faculty and staff within a community college district interacted with student information in making day-to-day decisions and engaging in long-term planning. The goal of the research was to better understand the intersection of cultural, political, and technological forces within the district as they faced an increased demand to use data, information, and knowledge to account for monies spent and decisions made. The findings indicate that instructors and administrators alike have a strong desire to acquire meaningful data and become more effective in their jobs, yet this desire has not been appropriately supported or aided by the existing student information systems. Technology infrastructure and capabilities are insufficient to support the increasingly complex needs for meaningful information. As a result, existing data fails to inform its users in ways that enable them to decide where to invest resources and which programs need to be improved.
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