Development of conceptual models for Internet search: A case study
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Uden, L., Tearne, S. & Alderson, A. (2000). Development of conceptual models for Internet search: A case study. In Proceedings of WebNet World Conference on the WWW and Internet 2000 (pp. 544-549). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/6417.
Using the Internet to search for information is frustrating for novices. Either nothing is found or most of the retrieved information is not relevant. To help overcome this we have developed a web-based courseware module, using conceptual models based on constructivism, to teach novices how to use the Internet for searching. This paper describes the creation and evaluation of the courseware. Questionnaires and interviews were used to understand the difficulties of a group of novices. The conceptual model of the experts for the task was derived using Applied Cognitive Task Analysis (ACTA) and analogy developed to assist novices understand the expert cognitive model. The web-courseware module was evaluated using a second novice population. The outcome demonstrated that using conceptual models in learning can help novices to acquire an understanding of the search mechanism and so enable them to learn better.
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