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All or Nothing: Levels of Sociability of a Pedagogical Software Agent and its Impact on Student Perceptions and Learning

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Hershey Dirkin, K., Mishra, P. & Altermatt, E. (2005). All or Nothing: Levels of Sociability of a Pedagogical Software Agent and its Impact on Student Perceptions and Learning. Journal of Educational Multimedia and Hypermedia, 14(2), 113-127. Norfolk, VA: AACE.
Retrieved from http://www.editlib.org/p/5748.

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Journal Information

JEMH

Journal of Educational Multimedia and Hypermedia
ISSN 1055-8896
Volume 14, Issue 2, April 2005
Association for the Advancement of Computing in Education (AACE)  Norfolk, VA

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Authors

Kathryn Hershey Dirkin, Punya Mishra, Michigan State University, USA; Ellen Altermatt, Hanover College, USA

Abstract

This paper reports the results of an experimental study on multimedia learning environments, which investigated the impact that increasing the social behaviors of a pedagogical agent has on students' perceptions of social presence, their perceptions of the learning experience, and learning. Paradoxically, in this experiment students detected higher degrees of social presence in both the text only and the fully animated social agent conditions than students in the voice only and the static image of the agent with voice conditions. Furthermore, students had more positive perceptions of the learning experience in the text only condition. The results support the careful design of social behaviors for animated pedagogical agents if they are to be of educational value, otherwise, the use of agent technology can actually detract from the learning experience.

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