Best practices: Supporting Faculty Using a Three Pronged Approach to Improve the Student Online Experience

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Miller, H. & Santiago Bass, C. (2012). Best practices: Supporting Faculty Using a Three Pronged Approach to Improve the Student Online Experience. In T. Amiel & B. Wilson (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2012 (p. 2296). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/41075.

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Conference Information

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2012
Denver, Colorado, USA
June 26, 2012
ISBN 1-880094-95-9
  Tel Amiel & Brent Wilson
AACE

More Information on EDMEDIA
Table of Contents

Authors

Heather Miller, Celine Santiago Bass, Kaplan University, United States

Abstract

In supporting students in the online environment you need to have knowledgeable, trained, engaged, and supported faculty. Best understanding faculty needs and experience requires developing a supportive relationship. Faculty now enter the world of online teaching with different standards, experiences, and training; much of this developed from prior work situations. In order to best support our students we start with a ground up approach, providing a solid foundation for our faculty. This three-pronged approach includes having a one on one full time faculty member assigned as a peer mentor, an expert instructors' course to shadow for one term, and a department chair that is present and has monthly meetings to provide additional support and evaluation through the process. This session will introduce strategies for weaving a network of faculty training and support while addressing the needs of the online learner and aiding overall student success.

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