Effects of Spoken vs. Written Text on the Quality of Discussion in Online Discussion Boards
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Case, D.E., Crooks, S., Chen, X., Ford, S., Han, N. & Torres, J. (2012). Effects of Spoken vs. Written Text on the Quality of Discussion in Online Discussion Boards. In P. Resta (Ed.), Proceedings of Society for Information Technology & Teacher Education International Conference 2012 (pp. 14-18). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/39533.
Many articles have been published on how to improve the quality of discussion within the asynchronous discussion boards frequently used in online courses. Still, the traditional written text threaded discussion boards often fail to produce the quality of interaction desired. Instead of trying to fix a method (i.e. written text discussions) which has often proved ineffective, this study looked at a potentially more effective alternative. In a within-participants experimental design, graduate students participated in two online discussion activities with different requirements in terms of posting modality—written text vs. spoken text. It was hypothesized that hearing the voices of other students would provide additional cues, increasing the richness of the message and leading to more effective discussions. However, the results of show that while the posts were shorter in the written text condition, they contained higher levels of content quality than the posts in the spoken text condition.
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