Using Learning Management System to Provide Training for Nursing Support Staff
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Crane, M. (2011). Using Learning Management System to Provide Training for Nursing Support Staff. In Proceedings of Global TIME 2011 (pp. 10-11). AACE.
Retrieved from http://www.editlib.org/p/37050.
Global TIME (Global TIME) 2011
February 22, 2011
Table of Contents
In 2008, Providence Hospital administration noted that turnover rates for Nursing Support was 72%. A survey of the employees showed that improper training of their job duties was the highest reason for termination. The purpose of this project is to create an online training curriculum targeting the specific job duties of the Nursing Support staff in order to improve job satisfaction and decrease employee turnover rates. Modules were created using Camtasia® and Articulate® and uploaded to the hospital’s learning management system. The curriculum consisted of 14 modules and took approximately 3 months to create. The results showed that in June 2010 turnover rate had dropped to 30%. The training allowed the employees to better learn their job duties while having the convenience of taking online courses at anytime during their shift. The objective to improve employee turnover rates and decreased new hire training costs were met.
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