The Soft-skills Learning Triangle: A Learning Model for Supporting Online Management & Leadership Development

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Adams, J. (2010). The Soft-skills Learning Triangle: A Learning Model for Supporting Online Management & Leadership Development. Journal of Interactive Learning Research, 21(4), 437-463. Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/30529.

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Journal Information

Journal of Interactive Learning Research
ISSN 1093-023X
Volume 21, Issue 4, October 2010
Association for the Advancement of Computing in Education (AACE)  Chesapeake, VA

More Information on JILR

Author

Jean Adams, Schulich School of Business, York University, Canada

Abstract

The purpose of this paper is to present the Soft-skills Learning Triangle (SLT) – a model created to help coaches, mentors, and educators understand how web-technologies can be used to support management learning and soft-skills development. SLT emerged as part of a larger action-learning research project – the NewMindsets Management Education Project – where an e-learning system was designed, built and piloted in a variety of organizations. Embedded in the model is a deep understanding of the unique attributes of the web and how the medium differs from other learning modalities and instructional media. It also highlights the challenges in creating learning experiences that go beyond simply delivering thoughts and ideas online to effectively provoking deep reflective learning. This is particularly relevant when the purpose is to stimulate peoples’ ability to think for themselves or to apply what is being learned to their job situations – as is the case in most management skill development initiatives. Concrete advice, examples and practical insights on several important factors that need to be kept in mind when using the web to promote “performance learning” for innovation and continuous improvement, as opposed to “compliance learning” for conformity, are included.

Keywords

• Leadership
• Assessment
• Competencies
• Post Secondary Education
• Creativity
• Adults
• Business
• eLearning
• Instructional Design
• Teaching Methods

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