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Using Asynchronous Video to Achieve Instructor Immediacy and Closeness in Online Classes: Experiences from Three Cases

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Griffiths, M. & Graham, C. (2010). Using Asynchronous Video to Achieve Instructor Immediacy and Closeness in Online Classes: Experiences from Three Cases. International Journal on E-Learning, 9(3), 325-340. Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/30315.

Journal Information

IJEL

International Journal on E-Learning
ISSN 1537-2456
Volume 9, Issue 3, July 2010
Association for the Advancement of Computing in Education (AACE)  Chesapeake, VA

More Information on IJEL

Table of Contents


Authors

Michael Griffiths, Charles Graham, Brigham Young University, USA

Abstract

This research sought to understand the experiences of students and instructors with asynchronous video (video-mail) using webcams in three online sections of teacher education classes at Brigham Young University. We examined the experiences of students through scores and comments posted in student ratings surveys, and the experiences of instructors through personal reports. These experiences were evaluated in terms of the observed existence of instructor immediacy and of closeness. Immediacy is defined in this study as the verbal and non-verbal signals normally achieved in face-to-face communications between instructor and students that can help establish a close and trusting relationship whereby students know their instructor and feel that they are known, where students seek support, where feedback is personal and meaningful, where students have a sense of well being, and where student motivation is positively impacted.

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