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Privacy Issues when Rolling out an E-Learning Solution

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Zinnen, A., Goertz, M., Faatz, A., Godehardt, E. & Lokaiczyk, R. (2008). Privacy Issues when Rolling out an E-Learning Solution. In J. Luca & E. Weippl (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2008 (pp. 6394-6401). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/29270.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2008
Vienna, Austria
June 30, 2008
ISBN 1-880094-65-7
  Joseph Luca & Edgar R. Weippl
AACE

More Information on EDMEDIA

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Authors

Andreas Zinnen, Manuel Goertz, Andreas Faatz, Eicke Godehardt, Robert Lokaiczyk, SAP AG, Germany

Abstract

This paper describes privacy issues while rolling out an socio-technical solution. We will use an e-Learning system as an exemplary system. The solution delivers relevant knowledge artefacts to workers so that they can learn from them effectively within their work processes. Therefore, the system accesses and stores privacy critical information like users’ competencies, performed tasks or social contacts. In consultation with several companies’ departments of Works Council, Corporate Legal and Data Protection & Privacy Office a privacy policy was specified to fulfil the seven principles Notice, Purpose, Consent, Security, Disclosure, Access and Accountability as stated in OECD’s recommendations for protection of personal data and in directive 95/46/EC. The integration of mechanisms to comply with the privacy rules is often neglected in research projects. However, these should be considered while designing research prototypes used for evaluation within real working environments.

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