Cross-Cultural Chat: Patterns of Facilitation and Interaction

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Osman, G. & Herring, S. (2008). Cross-Cultural Chat: Patterns of Facilitation and Interaction. In J. Luca & E. Weippl (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2008 (pp. 3010-3013). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/28794.

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Conference Information

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2008
Vienna, Austria
June 30, 2008
ISBN 1-880094-65-7
  Joseph Luca & Edgar R. Weippl
AACE

More Information on EDMEDIA
Table of Contents

Authors

Gihan Osman, Susan Herring, Indiana University, USA

Abstract

This study evaluates the usefulness of synchronous chat for deep learning in the context of a distance education program between two universities in different cultural contexts. Three rubrics were adapted for empirical analysis by employing computer-mediated discourse analysis (CMDA) to examine four chat sessions between four adult learners in the Caucasus region and their two facilitators in the U.S. The variables investigated were functional moves, social construction of knowledge, and teaching presence. Results were analyzed overall, over time, and by role. The findings reveal an increase in conceptual negotiative activity over time. At the same time, the quality of the interaction is limited by the nature of the task, facilitation style, language difficulties, and differing cultural expectations about instruction.

Keywords

• Culture
• Distance Education

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