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Knowledge Management in Universities

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Schaller, R., Allert, H. & Richter, C. (2008). Knowledge Management in Universities. In J. Luca & E. Weippl (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2008 (pp. 495-504). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/28440.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2008
Vienna, Austria
June 30, 2008
ISBN 1-880094-65-7
  Joseph Luca & Edgar R. Weippl
AACE

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Authors

Regina Schaller, Heidrun Allert, FH OÖ Studienbetriebs GmbH, Austria; Christoph Richter, FH OÖ Forschungs und Entwicklungs GmbH, Austria

Abstract

As universities are knowledge-based organizations, knowledge management in universities may not be a very new thing. Nevertheless, while universities offer study programs and consulting services concerning knowledge management they rarely implement it in their own organization. This paper describes a needs analysis in a university and the initial phase of a knowledge management project. The project aims for a community solution where social software is used to support communicating knowledge across faculties. All stakeholder groups are involved in knowledge exchange – lecturers, researchers, administration and management staff, reflecting and facilitating daily practices.

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