A Case Study Analysis of Factors that Influence Attrition Rates in Voluntary Online Training Programs
Save to My Collections
Long, L., Dubois, C. & Faley, R. (2009). A Case Study Analysis of Factors that Influence Attrition Rates in Voluntary Online Training Programs. International Journal on E-Learning, 8(3), 347-359. Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/26285.
International Journal on E-Learning
Volume 8, Issue 3, July 2009
Association for the Advancement of Computing in Education (AACE) Chesapeake, VA
More Information on IJEL
This article examines utilization of online training courses in a Midwest-based landscaping company in the United States. The company had implemented online training to facilitate employee development for their 5,000 employees who were in locations throughout the United States. The courses had been in place for about a decade before the organization attempted to evaluate their effectiveness. In the 14-month process of collecting data to evaluate course effectiveness, researchers discovered that only 21% of employees who enrolled in online training during this time period actually completed the training. This finding surprised researchers and company management and motivated an investigation into the causes underlying this high rate of attrition. Attrition survey data revealed that attrition was not due to dissatisfaction with course design, technology, or content. Rather, lack of time available both at work and at home was the principal factor that contributed to course attrition. Additional contributing factors included course enrollment procedures, low employee motivation, and employee turnover. Recommendations for implementation of online training in organizational settings are offered.
- Designing with and for Technological Pedagogical Content Knowledge: The Evolution of GeoThentic
- Using e-Learning Technologies in Developing Remeditainment Products for the Treatment of Children with Central Auditory Processing Disorder (CAPD)
- Post degree online course in Haematopathology and e-Learning: description of an innovative curriculum in e-Learning
- Podcasts in Higher Education: What Students Want, What They Really Need, and How This Might be Supported
- Using RSS in Collaborative Course Development
- Teaching for Success: Technology and Learning Styles in Preservice Teacher Education
- Reducing E-Learning Development Costs Using a Streamlined XML-based Approach
- Using Authentic Situations and Avatars to Build Knowledge in an E-Learning Environment
- Inspiring Learning and Teaching: Using e-tools to Facilitate Change
- Scenario making support in PBL
Comments & Discussion
Comment on the paper above. You must be registered to participate. Registration is free.