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Support Systems for Quality in E-Learning

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Hildebrandt, B., Stracke, C. & Jacovi, M. (2006). Support Systems for Quality in E-Learning. In E. Pearson & P. Bohman (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2006 (pp. 151-158). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/23009.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2006
June 2006
ISBN 1-880094-60-6
  Elaine Pearson & Paul Bohman
AACE

More Information on EDMEDIA

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Authors

Barbara Hildebrandt, Christian Stracke, University of Duisburg-Essen, Germany; Michal Jacovi, IBM Haifa Research Lab, Israel

Abstract

This paper addresses the issues of quality and quality management in continuing education. The complexity of the topic and its high level of abstraction render it a provider-driven process, leaving other stakeholders including learners, out of the development process. The "Quality Initiative E-Learning in Germany (Q.E.D.)", using deep insights into this topic, develops a new type of support system: a Quality Management Support System (QSS), especially designed to enhance quality in e-learning and related educational and business processes. This paper describes the rationale, requirements, and architecture of this tool called Quality Integration Tool (QIT).

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