Application of E-Learning to Pilot Training at TransAsia Airways in Taiwan

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Chuang, C.K., Chang, M., Wang, C.Y., Chung, W.C. & Chen, G.D. (2008). Application of E-Learning to Pilot Training at TransAsia Airways in Taiwan. International Journal on E-Learning, 7(1), 23-39. Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/22830.

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Journal Information

International Journal on E-Learning
ISSN 1537-2456
Volume 7, Issue 1, January 2008
Association for the Advancement of Computing in Education (AACE)  Chesapeake, VA

More Information on IJEL

Authors

Chi-Kuo Chuang, National Central University, Taiwan; Maiga Chang, Athabasca University, Canada; Chin-Yeh Wang, National Science and Technology Program for e-Learning, Taiwan; Wen-Cheng Chung, TransAsia Airways, Taiwan; Gwo-Dong Chen, National Central University, Taiwan

Abstract

TransAsia Airway is one of the four domestic airlines in Taiwan. Taiwan has 13 domestic airports with the longest distance between two airports being about 400 kilometers. The domestic airline market is highly competitive. TransAsia decided to apply e-learning within its organization to reduce training expenses and improve service quality. This study describes the strategy and methodology used by TransAsia when applying e-learning for regular training, and considers the management changes made by TransAsia when reconstructing its organization behavior and learning culture using e-learning. This study also uses the Krikpatrick model to assess the effect of e-learning within a firm. The TransAsia case is used to provide a reference for the future development of the Taiwanese airline industry.

Keywords

• Administration
• Change
• Government
• Competencies
• Administrators
• Adults
• Business
• Educational Technology
• eLearning

References

1. Cross, J., & Dublin, L. (2002). Implementing e-learning. Alexandria, VA: American Society for Training and Development.
2. Horton, W. (2000). Designing web-based training. Indianapolis, IN: Wiley. Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Training and Development Journal, 13(11), 3-9.
3. Robbins, S. P. (2001). Organizational behavior. Englewood Cliffs, NJ: Prentice Hall. Rosenberg, M. J. (2001). E-learning : Strategies for delivering knowledge in the digital age. New York: McGraw-Hill.
4. Schank, R. C. (2002). Designing world-class e-learning. New York: McGraw-Hill.

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