Offering Online Degree Programs: A Case Study Issues, Challenges, Successes, and Lessons Learned
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Kickul, G., Jeris, L. & LaRocco, M. (2000). Offering Online Degree Programs: A Case Study Issues, Challenges, Successes, and Lessons Learned. In J. Bourdeau & R. Heller (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2000 (p. 1818). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/16544.
World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2000
Jacqueline Bourdeau & Rachelle Heller
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Table of Contents
Offering degree programs online offers an attractive option in the higher education environment. As schools confront this opportunity, familiar issues of quality, access, participation, retention, and assessment take on new meaning. Online delivery systems parallel traditional classrooms, including discussion and assignment areas, chat rooms, and online assessments. After experiencing high student dropout rates the University focused on several solutions to reduce its student dropout rate. These included online support systems with a centralized approach to addressing faculty and student technical concerns, complaints, and requests for assistance. A new assessment procedure consists of a two-phase process, a pre-course assessment and a more traditional assessment occurring during the final three weeks of the course. Finally, feedback from faculty on the various instructional design challenges including learning curve, time commitment, recommended class size, ethical issues, adaptability of subject matter content, and practical suggestions for reconceptualizing syllabi and assignments for online learning will be included.
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