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Student Technology Services: A Case Study in Experiential Learning

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Douglas, J. & Grozik, J.A. (2000). Student Technology Services: A Case Study in Experiential Learning. In J. Bourdeau & R. Heller (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2000 (pp. 1632-1633). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/16413.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2000
2000
ISBN 1-880094-40-1
  Jacqueline Bourdeau & Rachelle Heller
AACE

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Authors

Joseph Douglas, John A. Grozik, University of Wisconsin-Milwaukee, United States

Abstract

A unique service organization, consisting exclusively of student employees, exists within the University of Wisconsin's Information and Media Technologies Division. Known as Student Technology Services (STS), this student managed organization is tasked with the operation of various computer, media and technology related campus services. STS employees work in all areas of I&MT including the Campus Computer Labs, Classroom Support, Desktop Support, Help Desk, Network Services, Peer Training, Photo Services, Printing Services, Shortcourses, Technical Resources, Video and Multimedia Production Services, TV Engineering, Distance Education Technologies, Visual Design Services, and Web Maintenance Services. More than 300 students are expected to be employed in STS by Fall 2000.

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