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Analysis of user feedback in a Learning Management System

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Bison, I., Colazzo, L. & Molinari, A. (2003). Analysis of user feedback in a Learning Management System. In D. Lassner & C. McNaught (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2003 (pp. 2895-2902). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/14334.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2003
Honolulu, Hawaii, USA
2003
ISBN 1-880094-48-7
  David Lassner & Carmel McNaught
AACE

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Authors

Ivano Bison, Dept, Sociology and Social Sciences, Italy; Luigi Colazzo, Andrea Molinari, Dept. Computer Management Sciences, Italy

Abstract

The use of systems for e-learning has been widely discussed in terms of its efficiency and efficacy as part of the learning process. Less attention has been given to the fact that these systems produce, as an inherent collateral effect of their adoption, highly useful and interesting information regarding the development of learning processes and the behaviour of the various actors. The latter point is the focus of this study. We present the initial results of an experiment with the use of e-learning at the University of Trento. Specifically, the paper presents the results of evaluations of the information contained in the system and results of an online questionnaire measuring the degree of satisfaction felt by students who have used the system.

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