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MiLE: Systematic Usability Evaluation for E-learning Web Applications

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AACE Award Triacca, L., Bolchini, D., Botturi, L. & Inversini, A. (2004). MiLE: Systematic Usability Evaluation for E-learning Web Applications. In L. Cantoni & C. McLoughlin (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2004 (pp. 4398-4405). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/11709.

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Conference Information

EDMEDIA

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2004
Lugano, Switzerland
2004
ISBN 1-880094-53-3
  Lorenzo Cantoni & Catherine McLoughlin
AACE

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Authors

Luca Triacca, Davide Bolchini, TEC-lab - University of Lugano, Switzerland; Luca Botturi, NewMine La b, Switzerland; Alessandro Inversini, University of Lugano, Switzerland

Abstract

This paper presents a proven and reusable methodology (MiLE) for performing a cost-effective usability evaluation of an e-learning web application. MiLE is a scenario-driven inspection technique which is based on the concepts of user profile, user goal, scenario, and usability attribute. Mitigating the drawbacks and merging the respective benefits of state-of-the-art methods for usability evaluation, MiLE is intended to be a helpful tool for project managers, instructional designers, and evaluators to carry out a learner-centered validation which can anticipate and analytically justify the usability breakdowns, thus providing organized indications for a focused redesign. Examples of the results that can be obtained using MiLE are showed through a real case study evaluation of a large e-learning corporate platform.

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