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Guidelines for Integrating eLearning within EGovernment PROCEEDINGS

, University of applied sciences Wiener Neustadt, Austria ; , UPC Corp., Austria

World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Washington, DC, USA ISBN 978-1-880094-54-9 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA

Abstract

Online electronic services, like inquiry possibilities which are made available by administration to its interaction partners (citizens and businesses) are a proof of changes in the public sector because of modern information and communication technologies. Electronic Government includes all governmental measures at the levels (union, states and local governments) for qualitative improvements in citizen's different spheres of life and for optimization of business processes within the administration. It can cause an improvement of the relationship between administration, citizens and business. Therefore, within a governmental organization there have to be ensured circumstances to enable eGovernment and to improve (internal) organizational processes. One key factor for the success of eGovernment is establishing e-Learning within the governmental authorities.

Citation

Erkollar, A. & Oberer, B. (2004). Guidelines for Integrating eLearning within EGovernment. In J. Nall & R. Robson (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2004 (pp. 1865-1869). Chesapeake, VA: AACE.

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