Examining an Online Corporate Study Group

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Serveau, K. (2004). Examining an Online Corporate Study Group. In J. Nall & R. Robson (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2004 (pp. 940-945). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/11469.

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Conference Information

World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2004
Washington, DC, USA
2004
ISBN 1-880094-54-1
  Janice Nall & Robby Robson
AACE

More Information on ELEARN
Table of Contents

Author

Kevin Serveau, Cisco Systems, Inc., United States

Abstract

This paper outlines a case study from a training team at Cisco Systems in which an online "CCIE Study Group" was created to help engineers within the company better prepare for a challenging certification exam in the networking industry. This pioneering training effort aimed to bring together individuals who had primarily relied on self-study techniques and resources to form a community of learners collaborating, interacting, and studying subject-matter-expert-approved and supported resources in a completely web-based environment. This paper, and the corresponding presentation session, will highlight design choices that were made for this course, the experience of implementing the on-line version of this course, analysis of the data and feedback gathered during instances of the course itself, lessons learned by the development team, and the recommendations and future direction for the study group program.

Keywords

• Training

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