Usability and Instructional Design Heuristics for E-Learning Evaluation

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Benson, L., Elliott, D., Grant, M., Holschuh, D., Kim, B., Kim, H., Lauber, E., Loh, S. & Reeves, T.C. (2002). Usability and Instructional Design Heuristics for E-Learning Evaluation. In P. Barker & S. Rebelsky (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2002 (pp. 1615-1621). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/10234.

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Conference Information

World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2002
Denver, Colorado, USA
2002
ISBN 1-880094-45-2
  Philip Barker & Samuel Rebelsky
AACE

More Information on EDMEDIA
Table of Contents

Authors

Lisa Benson, Dean Elliott, Michael Grant, Doug Holschuh, Beaumie Kim, Hyeonjin Kim, Erick Lauber, Sebastian Loh, Thomas C. Reeves, The University of Georgia, USA

Abstract

Heuristic evaluation is a methodology for investigating the usability of software originally developed by Nielsen (1993, 2000). Nielsen's protocol was modified and refined for an evaluation of an e-learning program by participants in a doctoral seminar held at The University of Georgia in 2001. The modifications primarily involved expanding Nielsen's original ten heuristics (developed for software in general) to fifteen heuristics (designed to be more closely focused on e-learning programs). The set of fifteen e-learning heuris-tics as well as the protocol that guided the evaluation process are presented. The application of this protocol to a commercial e-learning program is described along with the changes that resulted from the evaluation.

Keywords

• Evaluation
• Software

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