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Trainers of Student workers in Libraries
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Quirk, R. (2006). Trainers of Student workers in Libraries. In T. Reeves & S. Yamashita (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2006 (pp. 2316-2319). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/24055.
World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2006
Honolulu, Hawaii, USA
Thomas Reeves & Shirley Yamashita
More Information on ELEARN
Table of Contents
The University of Hawai'i Libraries, use student employees as the primary service providers to charge out library materials. The level of service provided at these service points is thus determined by the training the student employees receive from the full-time staff. This case study focused on the use of WebCT resource materials for training and examined the diffusion of training innovations through the library social system. The findings show that the WebCT resource serves as a repository for standardized material and directly supports the sharing of local as well as general materials. There are numerous benefits, including reduced work for individuals due to sharing of resources in a central location. Improvements needed include: removing content from the secured environment improving training materials and access to them by trainers; and most importantly to provide support for the trainers.
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