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Using a PDA to Support Real-Life Simulation-Based Training in a Retail Environment

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Guralnick, D. (2005). Using a PDA to Support Real-Life Simulation-Based Training in a Retail Environment. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2005 (pp. 691-695). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/21257.

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Conference Information

World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2005
E-Learn 2005--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education
October 2005
ISBN 1-880094-57-6
  Griff Richards
AACE

More Information on ELEARN
Table of Contents

Author

David Guralnick, Kaleidoscope Learning, United States

Abstract

Learning by doing has proven to be an effective methodology for many years, and learn-by-doing computer simulations have been quite successful. However, physical tasks do not lend themselves well to simulation, yet there is a need in many companies for large-scale, geographically-distributed training on simple physical tasks. In this paper, I describe the Mobile Stocking Training System, a novel learn-by-doing training and performance-support program for a major retailer in which the learner is immersed in a learning environment that mixes PDA-based e-learning with real-life tasks. The learner is taught concepts on the PDA, and then stocks actual shelves in a real store, and uses photos on the PDA to evaluate his performance. This method is immersive, engaging, and provides a cost-effective way to deploy authentic training on a large scale.

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