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Assessing out-of-the-box thinkers: Professional development for IT support staff
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Rhodes, S. & Sanchez, J. (2002). Assessing out-of-the-box thinkers: Professional development for IT support staff. In P. Barker & S. Rebelsky (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2002 (pp. 1637-1639). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/10208.
Conference Information
World Conference on Educational Multimedia, Hypermedia and Telecommunications (EDMEDIA) 2002
Denver, Colorado, USA
2002
ISBN 1-880094-45-2
Philip Barker & Samuel Rebelsky
AACE
More Information on EDMEDIA
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Abstract
A university IT unit's expertise can be as diverse as the faculty clients they support, i.e., developers, artists, and trainers. An online assessment tool was developed in order to determine strengths and gaps in knowledge, skills, and abilities in the area of instructional technology. The results of the self-assessment led to new inter-departmental cross-training programs, beginning with Instructional Design workshops, in order to increase faculty support.
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