Technologies to Support Communities of Practice: Network Analysis with I-know PROCEEDINGS
Andy Swarbrick, Noshir Contractor, University of Illinois, United States
World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Montreal, Canada ISBN 978-1-880094-46-4 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA
Because information transacted over electronic media such as the Web can be stored in digital form, a new generation of software called "collaborative filters" or "communityware" (Contractor, O'Keefe, & Jones, 1997; Kautz, Selman, & Shah, 1997) can be used to make visible the work communities' virtual social structure. One such tool, IKNOW (Inquiring Knowledge Networks On the Web; http://iknow.spcomm.uiuc.edu/ ), has been designed by a team of UIUC researchers to assist individuals to search the organization's databases to automatically answer questions about the organization's knowledge network, that is, "Who knows what?" as well as questions about the organization's cognitive knowledge networks, that is, "Who knows who knows what?" within the organization.
Swarbrick, A. & Contractor, N. (2002). Technologies to Support Communities of Practice: Network Analysis with I-know. In M. Driscoll & T. Reeves (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2002 (p. 2474). Chesapeake, VA: AACE.
© 2002 AACE