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The Trouble With Training is Training: A New Class of Performance Intervention - Dynamic Online Performance Support Systems (DOPSS)
World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2003:1 , 2003
Abstract: Training as an intervention works fine in jobs that remain relatively static long enough to go through the development process and to achieve a decent return on investment. However, in an information economy, the jobs change quickly, often ...
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Improving Performance Support Systems through Information Retrieval Evaluation
Journal of Interactive Learning Research (JILR) 17:4 , October 2006
This study examines existent and new methods for evaluating the success of information retrieval systems. The theory underlying current methods is not robust enough to allow testing retrieval using different meta-tagging schemas. Traditional...
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