Search results for author:"Michael_C_Alewine"
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Listen to What They Have to Say! Assessing Distance Learners' Satisfaction with Library Services Using a Transactional Survey
Michael C. Alewine
Journal of Library & Information Services In Distance Learning Vol. 6, No. 3 (2012) pp. 136–146
This paper examines the evolution and findings of an on-going longitudinal study that is assessing the satisfaction of distance education students with library reference services through the use of a transaction-level survey. The survey's purpose is ...