Crane, M. (2010). Using Learning Management System to Provide Training for Nursing Support Staff. In J. Sanchez & K. Zhang (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2010 (pp. 40-41). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/35506.
World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (ELEARN) 2010
Orlando, Florida, USA
October 18, 2010
Jaime Sanchez & Ke Zhang
More Information on ELEARN
At Providence Hospital, it was noted that turnover rates for Nursing Support was 72% in 2008. The purpose of this project is to create an online training curriculum targeting the specific job duties of the Nursing Support staff in order to improve job satisfaction and decrease employee turnover rates. The process included 12 subject matter experts and an instructional designer. Modules were created using Camtasia® and Articulate® and uploaded to the hospital’s learning management system. The curriculum consisted of 14 modules and took approximately 3 months to create. The curriculum was implemented in June 2009 for both new and current Nursing Support employees. The results showed that in June 2010 turnover rate had dropped to 30%. The objective to improve employee turnover rates and decrease new hire training costs were met.